Now THAT'S effin customer service
Jun. 11th, 2005 03:38 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
thebitterguySo, headlight on the Smart went out. Crap, says I, wondering how much a headlight costs from MB.
Call up the dealership, no problem, it's under warranty. Drive in this morning ("Just come by anytime after 10:30", they say), talk to the nice lady at the desk, chat with Justin, the Smart Sales rep. They want to do a dinner for customers as well as arrange a viewing of the new Pink Panther movie (which won't be for a while, apparently).
Was there ever a militant gay street gang called the Pink Panthers? There should have been.
Anyway, we kibbitz for a while (and twice I'm asked if I'd like to top up my tea), and before you know it, car's ready.
And, because they're so nice, it's washed and vacuumed for me, so I don't even need to do that much work to get it ready for the Smart Rally tomorrow afternoon. Justin even gave me a handful of info cards (or as I like to call them, "shut up and read this" cards) about the smart which answer all the questions complete strangers are compelled to ask.
I love those guys.
Call up the dealership, no problem, it's under warranty. Drive in this morning ("Just come by anytime after 10:30", they say), talk to the nice lady at the desk, chat with Justin, the Smart Sales rep. They want to do a dinner for customers as well as arrange a viewing of the new Pink Panther movie (which won't be for a while, apparently).
Was there ever a militant gay street gang called the Pink Panthers? There should have been.
Anyway, we kibbitz for a while (and twice I'm asked if I'd like to top up my tea), and before you know it, car's ready.
And, because they're so nice, it's washed and vacuumed for me, so I don't even need to do that much work to get it ready for the Smart Rally tomorrow afternoon. Justin even gave me a handful of info cards (or as I like to call them, "shut up and read this" cards) about the smart which answer all the questions complete strangers are compelled to ask.
I love those guys.
